Legal
Privacy Policy
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1. Introduction
BiomarkersLabs.com ("we", "us", "our") is committed to protecting the privacy of licensed healthcare practitioners who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information you provide directly when creating a practitioner account: name, email address, practice name, license number, issuing body, country, specialty, and optional NPI number. We also collect inquiry form submissions (name, email, practice name, message).
We do not collect patient health information (PHI). BiomarkersLabs is a practitioner-facing reference platform — we do not process, store, or transmit patient data.
3. How We Use Your Information
Practitioner account verification, service delivery, communication about your account, and platform improvement. We never sell practitioner data to third parties.
4. HIPAA Compliance (USA)
Business Associate Agreements (BAAs) are in place with all US-based partner laboratories. BiomarkersLabs does not access, process, or store patient PHI.
5. GDPR Compliance (EU/UK)
EU and UK practitioners have the right to access, rectify, erase, restrict processing, data portability, and object to processing of their personal data. Contact privacy@biomarkerslabs.com to exercise these rights.
6. PIPEDA Compliance (Canada)
Canadian practitioners' personal information is handled in accordance with PIPEDA requirements. Contact privacy@biomarkerslabs.com for data access or correction requests.
7. Data Retention
Account data is retained for the duration of the active account and for 12 months following account closure. Inquiry form data is retained for 24 months.
8. Contact
Privacy Officer: privacy@biomarkerslabs.com